Responsible Gaming
Introduction
We are committed to promoting responsible gaming practices. Gaming and pokies should be enjoyed as entertainment only, not as a way to earn money or solve financial problems. Please gamble responsibly and within your means.
Age Verification
You must be 18 years of age or older to participate in gambling activities in Australia. If you are under the legal gambling age, please do not use gaming services. We take age verification seriously and reserve the right to request proof of age at any time.
Warning Signs of Problem Gambling
If you experience any of the following, you may have a gambling problem:
- Chasing losses by gambling more to recover money lost
- Hiding your gambling activity from family or friends
- Spending more time or money on gambling than intended
- Neglecting work, family, or personal responsibilities due to gambling
- Experiencing mood swings or irritability when not gambling
- Using gambling as a way to cope with stress, anxiety, or depression
- Borrowing money to gamble or pay gambling debts
- Feeling unable to control your gambling urges
- Lying about the extent of your gambling
- Gambling with money needed for essential expenses
Self-Help Tools
Many online platforms and operators offer tools to help you maintain control:
- Deposit Limits: Set a maximum amount you can deposit within a specific timeframe (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you are willing to lose
- Reality Checks: Receive regular notifications during your gaming session about how long you have been playing and how much you have spent
- Self-Exclusion: Temporarily or permanently exclude yourself from gambling platforms
- Time Limits: Set maximum session durations to control your playing time
Support Organizations
If you or someone you know is struggling with gambling, help is available. Please reach out to one of these organizations:
Australia
- Gambling Help Online – Free, confidential support service
www.gamblinghelponline.org.au
Phone: 1800 858 858 (available 24/7) - Lifeline Australia – Crisis support and counseling
Phone: 13 11 14
International Support
- GamCare (UK) – www.gamcare.org.uk
- GamStop (UK) – www.gamstop.co.uk
- Responsible Gambling Council (Canada) – www.responsiblegambling.org
- National Council on Problem Gambling (US) – www.ncpgambling.org
Take Action Today
If you are experiencing problem gambling, please seek help immediately. Support is confidential, non-judgmental, and available to you at no cost. Speaking with a counselor or support service is an important first step toward recovery. You are not alone, and help is always available.
Remember: Gambling should be fun and entertaining. If it stops being enjoyable or starts causing harm, it's time to seek support.